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Faq

Faq

Have a Question?

Here are a few of the questions we get the most. If you don’t see what’s on your mind, reach out to us anytime on phone, chat, or email. 
Do you ship from countries other than China?

Not at this stage. Our services is very specific due to our team and colleagues who are based in Australia and China. We are committed to providing the best services in this specific route.

What are port charges?
As the name implies port charges refer to the charges levied by port authorities on the containers it handles. Some of the port charges involved in container shipments are as follows:

Terminal Handling Charge (THC)
Terminal Handling Charge is levied by ports for loading and discharging of a container from the ship. It is charged by both the port of loading as well as the port of discharge. THC varies from port to port and terminal to terminal across the world. It is also paid to transhipment ports if there’s a transhipment along the route. However, for transhipment ports, THC is paid directly to the port by the shipping line. It is usually included in the ocean freight charges paid by the shipper to the shipping line in advance.

Early Arrival Charge
At times containers arrive at the port even before the stacks into which it is to be taken has opened, in this case, the port levies the early arrival charge. It is usually at the discretion of the port operator to decide whether or not to accept containers that arrive early.

Late Arrival Charge
At times containers arrive at the port after the stacks into which it is to be taken has been closed, in this case, the port levies the late arrival charge.

Shifting charges
Sometimes situations arise under which the destination of a port gets changed or the ship in which it is to be sent gets changed or the container requires an inspection. In such cases, the container needs to be shifted around within the stacks and the charges levied on it are called shifting charges.

Amendment/Cancellation Charges
It refers to the charges levied by the port for cancelling or amending any document lodged with them.

What are the taxes applicable on Ocean Freight?

Shipping goods is quite a complex process and an integral part of this process is dealing with a wide range of taxes involved. Taxes are mandatory financial obligations levied by governing authorities on goods and services, income, etc.

Following is a list of some of the common taxes levied on goods:

  • VAT – Value Added Tax
  • Import Duty
  • GST (Goods and Services Tax)

Other common taxes that are charged by customs include:

  • Excise duty (usually levied on fuel, alcohol, tobacco)
  • Environmental tax
  • Consumption tax on luxury goods
  • Clearance/entry fees